We were tasked to create a product for the future Mobile professional. As a group, our focus was on the Business Professional who’s constantly on the go. 

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Pain Points

 

E-mail, documentation, and presentation are always points of stress in a mobile business person’s day. These pain points came through from many interviews we conducted as a group with business professionals. 

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Dell IX Modes & Functions

 

 

One side of this dual-screen tablet is for viewing and browsing, the other is for working out  the details. The three pain points defined above were the basis for the three modes of the Dell IX: Task Mode, Book Mode, and Presentation Mode.

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User Pain Points

 

To tackle the three biggest pain points, we assessed them individually in the custom Dell IX software. These pain points, as defined in the interviews, were: using e-mail efficiently, creating clear and organized documentation, and giving presentations with a personal computer or in a formal way while in an informal environment. 

E-mail

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Documentation

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Presentation

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A Snapshot of our Process

Our process included conducting multiple interviews with business people and mobile workers, creating possible user scenarios, and sketching and testing different product and interface concepts.

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